We are currently working our way though a 3 year strategic plan which focus’ on the following four areas. We believe this work will help us to provide a better service for our people and ensure that we can continue to support our people for many years to come.

The People We Support

Strategic Objective: Reinvigorate our programme with a focus on community connection, new experiences and delivering on the objectives of each individual all while having a whole heap of fun.

Our Families

Strategic Objective: Rebuild the connection between members of the Thumbs Up Family. Providing opportunities for greater engagement from families on how the service can support each service user to live their best lives.

Our Staff

Strategic Objective: Create a team culture that staff want to be a part of, where they are fully engaged with Our Mission and are excited and energised to provide the best experience possible to our service users. Thumbs Up is considered to be an “employer of choice”.

Our Organisation

Strategic Objective: Rebuild our visibility and standing within the community. Thumbs Up is the first place that comes to mind for those that need a day service providing a variety of community based activities that supports people to grow and meet their personal goals.